Terms of Service

Last updated: February 1, 2026

1. Acceptance of Terms

By accessing or using Truwo AI's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Truwo AI provides AI-powered video surveillance analysis services. Our platform analyzes video feeds from connected cameras to detect security threats, safety hazards, and unusual activity in real-time.

3. User Responsibilities

You are responsible for:

  • Ensuring you have legal authority to use surveillance in your premises
  • Complying with all applicable privacy and surveillance laws
  • Maintaining the security of your account credentials
  • Notifying individuals who may be recorded as required by law

4. Data Privacy

We take your privacy seriously. Video data is processed securely and retained only as necessary to provide our services. Please refer to our Privacy Policy for detailed information on how we handle your data.

5. Limitation of Liability

Truwo AI provides tools to assist in security monitoring but does not guarantee detection of all incidents. Users should not rely solely on our service for security purposes and should maintain appropriate human oversight.

6. Contact

For questions about these terms, please contact us at legal@truwo.ai